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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Ask Apex Utility Billing & Collections

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  • Yes. Ask Apex can assist with general billing questions, payment options, service start/stop requests, and referrals to Billing & Collections.

    Ask Apex Utility Billing & Collections
  • No. Billing decisions are handled by the Billing & Collections department. Ask Apex can help explain your bill and connect you with the appropriate team.

    Ask Apex Utility Billing & Collections
  • Ask Apex can submit an inquiry or connect you with Billing & Collections for further review.

    Ask Apex Utility Billing & Collections
  1. Let us help you!

    Resident Services

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Contact Us

  1. Apex Town Hall
    73 Hunter Street
    Apex, NC 27502
    Phone: (919) 249-3400
    Utilities Phone: (919) 362-8676

    Mailing Address:
    P.O. Box 250
    Apex, NC 27502

    Hours
    Monday through Friday
    8 am to 5 pm

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