Utility Account Access / Payment

Online Services

The following is available through eServices:
  • Sign up for paperless billing
  • View current and past utility bills
  • View consumption history
  • Make payments online with no additional service fee (Visa and MasterCard accepted)
Please note: The eServices website is best viewed using Internet Explorer and Chrome browsers. Our vendor hopes to support Firefox in the future.

Customer Service - (919) 362-8676 

Call the customer service line to use pay-by-phone services, access general account information, and inquire about billing history. View Terms & Conditions before using this service. 

NOTE: Please have your account number ready when dialing in.

Bank Draft

To enroll, please complete a Bank Draft Form.

Reconnection After Nonpayment

Once you've made your payment through eServices please contact our office at (919) 362-8676 Monday through Friday, between 8 am and 5 pm to schedule reconnection of your utility services. After hours reconnections are available on the night of cutoff from 5 pm - 10 pm for an additional $75 fee by calling (919) 372-7455.

Other Payment Methods

Monday - Friday, 8 am - 5pm
73 Hunter Street
Apex, NC 27502
Drop Box
Apex Town Hall Parking Lot
73 Hunter Street
Apex, NC 27502
Available 24/7
Mail In
Town of Apex
PO Box 250
Apex, NC 27502
Bank Draft
To enroll, please complete a Bank Draft Form

Additional Assistance
Customer Service Line
(919) 362-8676
Automated service available 24/7