Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Ask Apex Service Requests
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Ask Apex Service Requests
Service requests can be submitted by calling Ask Apex or by completing an online request form.
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Ask Apex Service Requests
Your request is logged into the Town’s Customer Relationship Management (CRM) system and routed to the appropriate department. You may receive updates depending on the type of request.
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Ask Apex Service Requests
Response times vary by department and request type. Ask Apex can provide general expectations but cannot guarantee resolution timelines.
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Ask Apex Service Requests
Yes. You may call Ask Apex at (919) 249-3311 to check the status of an existing request.