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1. Reporting a Power Outage

Town of Apex electric customers now have new options for reporting power outages.

 

Mobile App:	Download and report outages from your smartphone. Available on the App Store and Google Play. Allows you to receive updates on restoration times.
Online:	Bookmark this site on your desktop or laptop.
Phone:	Please note - during widespread outages, our phone system may not be able to handle all calls. New outage line: (919) 372-7475.

Coming Soon - New Ways to Report Outage.

2. Other Issues with Power (ex. flickering lights)

Check all breakers in your home or business and all outlets to make sure that they are not tripped. Call Electric Utilities at (919) 372-7475 to report your problem, or use the online reporting tool.

It is recommended to call the Town of Apex first and let us investigate the problem. We will advise you if it is a town problem or if you will need an electrician.

Coming Soon - New Ways to Report Outage

3. Report Street Light Out

Fill out an online service request. When submitting an online request please have the closest street address and pole number. Street light repairs typically takes between three to five business days. If extensive repair work is necessary, the street light will be marked with yellow flagging tape that reads Light Under Repair.

Street Light / Area Light Service Request