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What is a building permit? How do I obtain a building permit? How long does it take to receive a permit? What is the job of the contractor? What inspections are required? When is a permit required? Can I as homeowner do my own work? What are the office hours? How can I schedule an inspection? How much does a permit cost? How can I obtain a copy of the NC building codes? What should I consider when selecting a contractor? What other Town of Apex services or departments are involved with my construction project? Fire Department How can I get my child's car seat inspected? Does the Fire Department give tours of the Fire Station? Does the Fire Department fill swimming pools? I called the Fire Department and asked if they would send someone out because my smoke detector/carbon monoxide detector, etc. was going off. I just wanted them to take a look at it, and they sent numerous fire trucks to my house, with lights and sirens blaring. Why did they do that? I called the fire station and no one answered the phone. If there’s no one at the station, how do you know when you have an emergency call? My insurance company has asked for the insurance rating for my property. What is that, and where can I find it? My cat is in a tree and won’t come down. Can the Fire Department come and get him? I don’t have power to my house after a storm. Does the Fire Department know when power will be restored? I’ve seen the green reflective address signs around Town. How do I get one? I am disabled and in an emergency, I would not be able to get out of my house by myself. Is there anything I can do ahead of time to alert the Fire Department? How do I get a burn permit to burn outside of the city limits? How do I know if there is a ban on burning? Parks and Recreation General Can I rent the baseball, softball or soccer field? Do you have part-time job opportunities in Parks, Recreation and Cultural Resources? If so, how do I apply? How can I get a copy of the Program Guide? What special events are sponsored by the Recreation Department? Non-Athletic Programs What is the process if I register myself or my child for a class and then must miss one or more sessions? How can I find out about Open Gym? Youth and Adult Athletics Where will my son/daughter play (soccer, basketball, softball, baseball, volleyball etc.)? What are Team Placement Tryouts? What if my child can not go to the Team Placement Tryouts? Will my child receive special consideration if they are returning to the same league as the year before? How are practices scheduled? If there is inclement weather – how will I know if practice/games are cancelled? Who operates the T-Ball and Pop Warner football programs in Apex? How do I volunteer to be a coach? Are uniforms provided for youth Athletic teams? Registration When are the registration dates for various activities? How do I register for activities? On the first day of registration do I need to get in line early to IMPROVE my chances of getting into an activity? What methods of payment are acceptable? How do I determine whether or not I am considered an Apex resident for registration purposes? I was placed on a “waiting list Does the Town offer refunds for program registration? How are age cut off dates established? Are age exceptions ever made? Parks Can I bring alcohol into the park or Community Center? Who do I call if I see a problem in a park? Do I need a fishing license to fish in Apex Community Park Lake? What are the fishing hours at Apex Community Park Lake and Salem Pond Park? What type of boating is allowed on Apex Community Park Lake? What about using a trolling motor? When is boating allowed at the Community Park Lake? How do I reserve a park shelter and how much is it? Does Apex have a dog park? Accessory Buildings Planning Accessory Structures Apex Peakway Applications Assessments Business License Decks Easements Events Family Care Homes Fences Flood Zone Greenways Historic District Home Occupation I-540 Inspections Intersection Improvements Land Use Plan Maps Mobile Homes Permit Fees and Requirements Population Privilege License Rezoning Process Road Paving, Dirt Police Department When should I call 911? Can I shoot a firearm, air soft gun, BB gun, paint ball gun or a bow and arrow inside the town limits of Apex? Can my group tour the Police Department? Does the Town of Apex have a noise ordinance? What should I do if I'm involved in a motor vehicle crash? How do I check the status of my case? What do I do if I see a rabid or suspected rabid animal? What do I do if I find or see a stray animal? Where do I go to have a child restraint system (car seat) installed? Where can I have my fingerprints taken and a criminal background check done? How do I pay off a parking ticket? Public Works Power How do I report a power outage? What if I am experiencing problems with my power (flickering lights, etc.)? How do I report a burned out street light? Sanitary Sewer How do I report a sewer spill or backup, sewer odor, or broken sewer clean-out cap? Stormwater How do I comment on the Town of Apex stormwater program? How can I get involved in the stormwater program? Trash, Recycling and Yard Debris What do I do if my trash or recycling is missed? How do I get a replacement trash cart or recycle bin? What can and cannot be thrown in my trash cart? What do I do with items that cannot be thrown in my trash cart? I am a new resident to the Town of Apex – How do I get rid of my moving boxes? How do I dispose of unwanted furniture, appliance or bulk trash items? What do I do with corrugated cardboard? How do I find out about yard waste procedures? Water How do I report a water leak, sewer spill, sewer odors, low pressure or broken sewer clean-out caps? Miscellaneous There is a traffic light that is not operating properly, who do I call? There is a huge pothole in the road that I want to report, who do I call? If I want to do some work in my yard and do not know where utility services are located, who do I call? I need to pay my Apex Utility bill, who do I call? I need to get Apex Utility Services turned on/off under my name, who do I call? Utility Billing /Finance What utility services does the Town of Apex provide? How do I obtain utility services from the Town of Apex? Will I need to make a utility deposit? When will the Town return my utility deposit? What methods of payment are accepted by the Town of Apex? How long will it take to connect my utility services? How do I disconnect utility services? I’ve had a major pipe break in my home; can the Town help me with my water bill? What do I do if my garbage or recycling is missed? 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