The Utilities Department may need to contact you regarding your request for utility services. Please provide a telephone number where you may be reached Monday - Friday 8:00 am to 5:00 pm. Failure to provide accurate and complete information may interfere with our ability to complete your request. Please contact the Utilities Department at (919) 362-8676 if you have any questions.

Please note: The Town of Apex is unable to connect services on holidays or weekends.

To Connect Utilities:

• Please make certain you know the correct service address before submitting your utility application. 
• If you are making an in-town move, your new address will have a different account number from your old address. 
• Submitting a utility application for your new address will not disconnect your previous address. You must submit a disconnect request to close the account you are moving from. 
• After submitting your utility application, we will only contact you if we have a problem processing your request or if a deposit is required. 
• Click to Connect

To Disconnect Utilities:

• Please leave your garbage and recycling containers for the next resident. A fee is charged for missing containers. 
• Bank Draft Customers: Final bill payments are not drafted. The payment for your final bill must be made by check, credit card or cash. 
• Click to Disconnect