Contact:  Ricky Temple, Water Distribution Supervisor
Phone: (919) 249-3524
Email: Ricky.Temple@apexnc.org

Contact:  John Osegueda, Water Quality Supervisor
Phone: (919) 249-3411 
Email: John.Osegueda@apexnc.org

Water Distribution Day-to-Day Responsibilities

• Install new water meters
• Replace water meters
• Rehab projects upgrading existing water mains and services
• Investigate Water Quality complaints
• Check chemical levels throughout system daily
• Flush dead end lines
• Provide bulk water to contractors
• Fire hydrant and valve maintenance
• Investigate leaks
• Investigate pressure issues

Statistics

The Town of Apex maintains over 155 miles of waterline, serving 11,000 customers.  Drinking water for the Town of Apex is produced from Jordan Lake and processed at a treatment plant that it owns with the Town of Cary. Treatment capacity increased to 40 million gallons per day with expansion that was completed in 2002. The plant has been in compliance with regulatory standards since opening in 1993.

The water plant is six miles from Jordan Lake, which is part of the Cape Fear River basin. The lake was created to supply water regionally, control flooding, improve flow downstream, and provide recreation. 

Reporting water leak, pressure problem, or water quality issues

Call Public Works & Utilities at 362-8166 between 7:30am and 4:30pm. If the problem occurs after hours, over a holiday, or during the weekend call the Apex Police Department at 362-8661 and they will dispatch the on-call personnel for repairs. CALL THE TOWN FIRST, and let us investigate the problem. We will advise you if it is a town problem or if you need to call a plumber to make the repairs.

Helpful Documents:

• Annual Drinking Water Quality Report (PDF)
• Second Water Meter For Irrigation Systems (PDF)