Public Works & Utilities

Director: Tim Donnelly, P.E.
E-Mail: tim.donnelly@apexnc.org
Address: 105 Upchurch Street
Phone: (919) 249-3427 Fax: (919) 367-7280

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Department Mission

The Apex Public Works & Utilities Department is dedicated to providing high quality streets, water, sewer, electrical, and environmental services to our citizens while maintaining the safety and well-being of the community and our employees.

Guide to Utility Services

For all after hours utility emergencies please call (919) 362-8661.

Water / Sewer
Billing question / High bill concern Connect / Disconnect service Disconnection due to non-payment Mark utility lines / Call before you dig Sewer back up Water leak / Pressure problem Water quality issue Water service concerns / no water	(919) 362-8676 (919) 362-8676 (919) 362-8676 811 (919) 362-8166 (919) 362-8166 (919) 362-8166 (919) 362-8676
Garbage / Recycling
Bulk trash item for pick up Garbage / Recycling missed Need moving boxes picked up Need repair of Garbage / Recycling container	(919) 362-8676 (919) 362-8676 (919) 362-8676 (919) 362-8676
Yard Waste
Grass clippings to be picked up Limbs to be mulched / picked up	(919) 362-8166 (919) 362-8166
Electric
Billing Questions / High bill concerns Connect / Disconnect Services Disconnection due to non-payment Electric service concern Power outage Street light/Area Light outage Electric heat pump rebate Electric hot water heater rebate Load management switch problem Mark utility lines / Call before you dig	(919) 362-8676 (919) 362-8676 (919) 362-8676 (919) 249-3427 (919) 249-3427 (919) 249-3427 (919) 249-3531 (919) 249-3531 (919) 249-3427 811

Some of these concerns may be addressed with the Online Service Request Form.

Staff:
John Cannon (Streets, Water and Sewer)
Mike Couch (Electric Utilities)
John Cratch (Water Reclamation Facility)
Michael Deaton, P.E. (Solid Waste, Stormwater, and Environmental Protection)