Public Works & Utilities

 

Public Works & Utilities

Director: Tim Donnelly, P.E.   
E-Mail: tim.donnelly@apexnc.org
Address: 105 Upchurch Street
Phone: (919) 249-3427    Fax: (919) 367-7280

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Department Mission

The Apex Public Works & Utilities Department is dedicated to providing high quality streets, water, sewer, electrical, and environmental services to our citizens while maintaining the safety and well-being of the community and our employees.

Guide to Utility Services

For all after hours utility emergencies please call (919) 362-8661.

Water / Sewer

  • Billing question / High bill concern
  • Connect / Disconnect service
  • Disconnection due to non-payment
  • Mark utility lines / Call before you dig
  • Sewer back up 
  • Water leak / Pressure problem
  • Water quality issue
  • Water service concerns / no water 

(919) 362-8676
(919) 362-8676
(919) 362-8676
811
(919) 362-8166
(919) 362-8166
(919) 362-8166
(919) 362-8676

Garbage / Recycling

(919) 362-8676
(919) 362-8676
(919) 362-8676
(919) 362-8676

Yard Waste

(919) 362-8166
(919) 362-8166

Electric

  • Billing Questions / High bill concerns
  • Connect / Disconnect Services
  • Disconnection due to non-payment
  • Electric service concern
  • Power outage
  • Street light/Area Light outage
  • Electric heat pump rebate
  • Electric hot water heater rebate
  • Load management switch problem
  • Mark utility lines / Call before you dig

(919) 362-8676
(919) 362-8676
(919) 362-8676
(919) 249-3427
(919) 249-3427
(919) 249-3427
(919) 249-3531
(919) 249-3531
(919) 249-3427
811

Some of these concerns may be addressed with the Online Service Request Form.  

 

Staff:
John Cannon (Streets, Water and Sewer)
Mike Couch (Electric Utilities)
John Cratch (Water Reclamation Facility)
Michael Deaton, P.E. (Solid Waste, Stormwater, and Environmental Protection)