I’ve had a major pipe break in my home; can the Town help me with my water bill?
Yes, the Town of Apex has a leak adjustment policy to help customer with major leaks. A copy of your plumber's bill showing proof that repairs have been made should be submitted to the Utilities and Finance Department at PO Box 250, Apex, NC 27502. The Town will adjust up to two month’s billing for leaks that are more than 50% of the customer’s average water bill. Adjustments are applied as credits to the utility account.
