Keisa Arrington Named Town of Apex 2014 Employee of the Year


You won’t see the face of Apex’s 2014 Employee of the Year very often. She works quietly behind the scenes, always with a smile and a helpful and positive approach to the job.

Described by peers as “selfless and compassionate,” Keisa Arrington was recognized as the 2014 Town of Apex Employee of the Year during the town’s annual holiday luncheon on December 16th.  

Keisa was hired as a Utilities Customer Service Specialist in April 2011 and promoted to Accounting Technician in July of 2013.

She was chosen from the 24 nominees among Apex’s 361 full-time employees. Her nomination stated that Keisa is “someone who is not afraid of taking on extra tasks, and always wanting to learn more.”

During the award presentation, Mayor Bill Sutton talked about Keisa’s caring nature, noting that she didn’t hesitate to take on additional work due to the extended absence of a coworker. More importantly than taking on extra work, he explained that her caring and concern showed as she checked in with that coworker each day to provide a few encouraging and supportive words during a difficult time. 

Town Manager Bruce Radford stated “Every organization needs employees like Keisa. There are countless stories from her peers about how her consideration for others make Apex a more enjoyable place to work.” He added, “This was a difficult decision to make as we have so many outstanding employees.”

Milestone awards were also given at the luncheon, honoring 49 employees who reached 5, 10, 15, 20, and 25 years of service.  

The Employee of the Year is chosen from peer nominations, based on their embodiment of the Town’s Core Values to work with integrity, efficiency and innovation to provide exceptional service to citizens and customers.

Town of Apex Ranks #4 on Healthiest Employers List


The Town of Apex has once again been named one of the healthiest employers in the Triangle region of North Carolina by Triangle Business Journal. 

Eleanor Green, Human Resources Director, accepted the award at a luncheon held at the Raleigh Marriott Crabtree Valley hotel, where the Town of Apex was ranked No. 4 overall and the No. 1 Municipality.

TBJ’s Healthiest Employers of the Triangle awards recognize companies and nonprofit entities that commit to making wellness a priority while proactively shaping the health of their employees. As an award recipient, the Town of Apex was scored on its wellness programs in comparison to regional and national employers. 

Final Hazard Mitigation Plan Available for Review


A multi-jurisdictional hazard mitigation plan has been developed that includes Wake County, Apex, Cary, Fuquay-Varina, Garner, Holly Springs, Knightdale, Morrisville, Raleigh, Rolesville, Wake Forest, Wendell, and Zebulon.   

The purpose of the plan is to provide a blueprint for community officials to use for reducing vulnerability to natural hazards that impact the county and its jurisdictions.   

There will be an open public meeting held on Tuesday, December 30, 2014 at 6PM at 222 West Hargett St., Raleigh, NC, room 305 to present the plan and answer questions.      

The document can be viewed online at the following location in advance of the meeting. 

Note: Document size is 45MB

Please send any comments on the plan to Nathan Slaughter at  Comments will be integrated as appropriate. 

Questions can be sent to Mr. Slaughter directly at 919-431-5251.  

Holiday Garbage/Recycling: Schedule, Tips & Tree Disposal


Holiday Collection Schedule:

Solid waste & recycling will be collected one day late for Thursday and Friday routes during the Christmas and New Years weeks.

Tips for Recycling Collection:

  • Christmas Trees: Christmas trees are collected and chipped curbside as part of  your regular yard waste collection route.  Remove all decorations from tree, including any nails from the stand, and place at curb for pickup.
  • Boxes: Chipboard (like shirt boxes) and corrugated cardboard are accepted, and should be flattened and broken down 
  • Items not accepted: wrapping paper, styrofoam, and others. View the complete list of accepted recycling items.


Leaf Collection Tips for Peak Season


Apex residents enjoy the benefit of weekly leaf (and other yard waste) collection. All collection trucks run continuously, as early and as late in the day as safely possible. To assist them in speedy collection, please follow these tips: 

  • Separate your leaves from other yard waste, such as limbs. These two types of yard waste are collected by different trucks. 
  • The best placement of yard waste is at the edge of your yard, as debris in the road can contribute to storm drain clogs. However, yard waste can be placed along the street at the curb or at the edge of the pavement. 
  • Please try to keep yard waste at least 10 feet away from the storm drain.
  • Do not bag your leaves. Bagged leaves cannot be collected with our vacuum trucks.

During peak leaf season, it can be difficult for town yard waste collection crews to maintain the scheduled weekly yard waste routes. Therefore, during the months of November, December and January when demand is high for this service, please note that your weekly collection may sometimes be delayed.  

Take a look at our Yard Waste Collection page for more details.

Accidentally Dial 9-1-1? Stay on the line!


9-1-1 hang-up calls happen every day, and that’s an understandable mistake people can make. However, the rate of 9-1-1 misdials experienced by the Raleigh-Wake Emergency Communications Center, which receives 9-1-1 calls for Apex, has become high enough to cause issues for law enforcement agencies in Apex and across Wake County.

On an average day, about 100 officers countywide are dispatched to check on callers who have dialed 9-1-1, hung-up, and failed to answer a call back from the 9-1-1 center verifying their safety. Responding to all the misdials of 9-1-1 have a great impact in the amount of time spent by law enforcement and 9-1-1 center personnel in responding to and trying to reach the caller. Consider also that this represents only a minority of 9-1-1 hang up calls received. Most are handled by a call back from a telecommunicator – but this still consumes valuable resources that would otherwise be ready to immediately answer a true emergency.

In 2011, an area code overlay was put into place in the 919 area code that required ten digit dialing. Because of the similarity of our area code and the emergency number, a majority of these erroneous calls are simply caused by misdialing. Current numbers represent an improvement over our initial experience, however we are still experiencing substantial negative impact on the delivery of emergency services because of misdialing. To put it in perspective, more than three times the number of hang-up calls are now received when compared to years before the overlay was activated.

You can help by following a few simple steps:

  1. Call 9-1-1 in EMERGENCIES only
  2. Dial Carefully - 9-1-1 is an important call
  3. For non-emergency calls, call the Apex Police Department directly at 919-362-8661
  4. If you accidentally call 9-1-1, stay on the line and let them know you misdialed and everything is fine. If you hang up an officer will be dispatched.

By following these steps, you can help reduce the number of unnecessary responses by law enforcement and keep them available to respond to actual emergencies.

For more information, feel free to contact Communications Manager David Boggs at 919-362-8661 or

Solid Waste & Recycling Collection Schedule Altered for Thanksgiving Holiday


Monday - Wednesday routes:  If your normal trash collection day falls on Monday, Tuesday or Wednesday, Waste Industries will collect your garbage and recycling as normal during the week of Thanksgiving.

Thursday routes will be collected on Friday. Friday routes will be collected on Saturday.

Please remember to place your garbage and recycling carts at the curb on the evening before your pick up date. 

For questions, call the Finance & Utilities Department at (919) 362-8676. Our office will be closed on Thursday 11/27/14 and Friday 11/28/14 in observance of the Thanksgiving Holiday.

Apex Photographers - We Need Your Help!


We're searching for fresh photography to inspire the upcoming redesign of the town's website. Some of the things we'd love to showcase are:

  • Downtown scenes, including festivals
  • Apex's natural beauty, spanning all seasons
  • Families or individuals at work or play in Apex
  • Action shots of some of Apex's athletics or recreation programs

Send your favorite high resolution images of Apex to by November 1st. A dedicated page on our new site will host all photo credits.

Peak Plan 2030 Recognized by American Planning Association


American Planning Association
North Carolina Chapter

For Details Contact:
Karen Smith, AICP
APA-NC Awards Co-Chair

North Carolina Marvin Collins Planning Award earned by: Town of Apex for the Peak Plan 2030: The Apex Comprehensive Plan 2030

The Town of Apex received an Outstanding Planning Award for the Peak Plan 2030: The Apex Comprehensive Plan 2030 during the 2014 Marvin Collins Planning Awards Ceremony held by the North Carolina Chapter of the American Planning Association (APA-NC) in Durham, NC, on October 2, 2014.  The APA-NC recognized Apex in the Comprehensive Planning category. The award recognizes plans, programs, or processes of unusually high merit.

The Awards Committee found that the simplicity of the format of the Peak Plan 2030 and its straightforward focus on issues worked well to create an aspirational document that is not weighed down with too much data and other background information.  The jury members liked that the plan was market-based and contained an economic development component.  The Committee also thought that the Executive Summary was excellent, especially in terms of the type and amount of content it contained, its style, and its position in the document.


About the North Carolina Marvin Collins Planning Awards The North Carolina Chapter of the American Planning Association’s (APA-NC) Marvin Collins Planning Awards program annually recognizes agencies and individuals that have completed outstanding plans, programs, and projects; have excelled as planning students; or have made notable contributions to the planning profession. The awards signify the highest standards of achievement for planning in North Carolina, and highlight work that is worthy of attention.

About the APA-NC
The North Carolina Chapter of the American Planners Association is an organization of 1,500 professional and citizen planners in North Carolina dedicated to providing educational programs promoting good planning throughout North Carolina  For more information please visit: