The Apex Police Department is equipped with a 24 hour Emergency Communications Center with trained and certified Telecommunicatorsthat answer both 9-1-1 phone lines and non- emergency administrative phone lines. Telecommunicators are a vital link to Police officers, firefighters and EMS workers within Apex and surrounding area. Telecommunicators are the first public contact many people have when assistance is needed.
The center is equipped with the latest technology in order to maintain the Town's commitment to quality service. The main components include Enhanced 911, Computer Aided Dispatch, and Telecommunications Device for the Deaf (TDD).
In addition to 9-1-1 Emergency Services and Communications, we are the primary after hours contact for answering requests for service for the Town of Apex utilities and for dispatching Town of Apex utility workers.
The professional staff of the Communications Division is dedicated to providing quality service to the citizens and first responders.