Staff Services Guide

Topic Point of Contact
Email Phone Number
Area / Street Light Installation
Rodney Smith
Email (919) 249-3342
Area / Street Light Outage
Online Request Form
n/a (919) 249-3531
Electric Service Concern
Electric Department
n/a (919) 249-3531
Electric Utilities Construction
Rodney Smith
Email (919) 249-3342
Point of Delivery Questions (New Meter Base Locations)
Rodney Smith
Email (919) 249-3342
Power Outage
Electric Department
n/a (919) 372-7475
Rebates - Water Heater and Heat Pump
Electric Department
Email (919) 249-3531
Tree Trimming Right-of-Way
Rodney Smith
Email (919) 249-3342
Underground Service Installation - To Schedule
Online Request Form
n/a (919) 249-3531
Underground Service Installation - Check Status
Rodney Smith
Email (919) 249-3342
Utility Billing
Finance Department
n/a (919) 362-8676
Utility Rates and Services
Finance Department
  (919) 362-8676
Utility Services - On or Off
Finance Department
n/a (919) 362-8676