Public Works & Utilities

TO CONNECT, DISCONNECT SERVICES OR INFORMATION REGARDING YOUR ACCOUNT PLEASE CONTACT UTILITY BILLING AT 919-362-8676



Mission
The Apex Public Works and Utilities Department is dedicated to providing high quality streets, water, sewer, electrical, and environmental services to our citizens while maintaining the safety and well-being of the community and our employees.

Guide to Utility Services


For all after hours utility emergencies please call (919) 362-8661.

Some concerns may be addressed with an online service request.
Water / Sewer Call
Billing question / High bill concern (919) 362-8676
Connect / Disconnect Service (919) 362-8676
Disconnection due to non-payment (919) 362-8676
Mark utility lines / Call before you dig             811
Sewer backup or other issue (919) 249-3356
Water leak / Pressure problem (919) 249-3356
Water quality issue (919) 249-3356
Water service concerns / no water (919) 249-3356
Water / Sewer Final Inspection (919) 249-3356
Garbage / Recycling / Yard Waste Call
Bulk Item Collection (919) 362-8676
Garbage / Recycling Missed (919) 362-8676
Yard Waste Collection Request (919) 249-3354
Need Moving Boxes Collected (New resident) (919) 362-8676
Need Garbage/Recycling Container Repaired (919) 362-8676
Electric Service Call
Power Outage or Surge (919) 249-3531
Electric Service Concern (non-emergency) (919) 249-3531
Billing Questions / High Bill Concerns (919) 362-8676
Connection / Disconnection (919) 362-8676
Disconnection Due to Non-Payment (919) 362-8676
Street Light Outage or Concern (919) 249-3531
Electric Heat Pump / Hot Water Heater Rebate (919) 249-3531
Load Management Switch Concern (919) 249-3531