Public Works

TO CONNECT, DISCONNECT SERVICES OR INFORMATION REGARDING YOUR ACCOUNT PLEASE CONTACT UTILITY BILLING AT 919-362-8676

Guide to Utility Services

For all after hours utility emergencies please call (919) 362-8661.



Some concerns may be addressed with an online service request.


Water / Sewer Call
Billing question / High bill concern (919) 362-8676
Connect / Disconnect Service (919) 362-8676
Disconnection due to non-payment (919) 362-8676
Mark utility lines / Call before you dig             811
Sewer backup or other issue (919) 249-3356
Water leak / Pressure problem (919) 249-3356
Water quality issue (919) 249-3356
Water service concerns / no water (919) 249-3356
Water / Sewer Final Inspection (919) 249-3356
Garbage / Recycling / Yard Waste Call
Bulk Item Collection (919) 362-8676
Garbage / Recycling Missed (919) 362-8676
Yard Waste Collection Request (919) 249-3354
Need Moving Boxes Collected (New resident) (919) 362-8676
Need Garbage/Recycling Container Repaired (919) 362-8676