Many programs are available through Wake County and the State of North Carolina to help those having trouble with rent, utility, or even medical bill payment, due to COVID-19.
Browse through the tabs below to find the resources you need.
Town of Apex Customer Utility Assistance Program (UCAP)
The Town of Apex has created a program that set aside approximately $500,000 to assist customers who are subject to disconnection.
About the Program
- Customers may receive up to $636 in assistance, or their total outstanding balance (whichever is less).
- The program is available to residential customers who live within the Apex town limits.
- Applicant must be a Town of Apex residential utility customer
- The service address must be inside the corporate limits of Apex
- Applicant must be a US citizen
- Applicant must show proof they live at the service address (picture ID)
- Utility bill(s) must be subject to disconnection
- Total household income must be less than or equal to the chart below based on the total number of people living in the home.
|Number of People in the Home||Income Limit|
How to Apply
Customers must apply through our program partners, Western Wake Crisis Ministry, who will determine eligibility based on federal poverty levels.
Wake County Energy Assistance
Wake County programs to help with heating, cooling, and water bills.
Call: (919) 212-7000
COVID-19 Treatment for the Uninsured
- If you are uninsured and got treatment for COVID-19 any time after February 4, 2020 then your treatment is covered retroactively and is free.
- If you have been put into collections for an unpaid medical bill that resulted from first having COVID-19, speak to someone in the billing department where your bill originated and tell them that you believe your treatment is now covered thanks to the American Rescue Plan.
- If you have had a loved one die from COVID-19 after January 20, 2020, FEMA is offering financial assistance to cover funeral costs.
Learn more: Health Advocacy Project Flyer
Western Wake Crisis Ministry
Apex-based resource that helps with rent, utility bills, prescription costs, and other items necessary for maintaining housing or employment.
Call: (919) 362-0657
NC 211 is an information and referral service provided by United Way of North Carolina. Families and individuals can dial 2-1-1 or 1-888-892-1162 to obtain free and confidential information on health and human services and resources within their community.
Call: 211 or 888-892-1162