Water Resources

News and Events


Waterford Green #1 Pump Station Repair
The Town is contracting with Charles Underwood, Inc. to update and repair the Waterford Green #1 pump station.   This work is estimated to be completed by October 18, 2019.  Residents may experience some noise from the bypass pumping during this time.  Should you have any questions or concerns about this work, please contact Thomas Johnson, Pump Station Maintenance Supervisor, at (919) 796-6614.  

We thank you for your patience and apologize for any inconvenience this work may cause.

Report a Water or Sewer Emergency

Report a water or sewer emergency for your home or business 24 hours a day, seven days a week to (919) 372-7475.  To learn more information click the heading above.

Service Requests and Inspections

Visit the Contractor/Builder Service Requests and Inspections page to complete the on-line service request form for the following:
  • Meter Tap Installation
  • Water Meter Installation
  • Final Water Resources Inspection - Water/Sewer
  • Hydrant Meter Request
  • 3rd Party & CCTV Start and End of Warranty Inspection
  • Hydrant & Valve Start and End of Warranty Inspection
  • Sewer Plug Add/Remove Request
The Water Resources Department is responsible for the following functions:
  • Stormwater and Utility Engineering
  • Soil & Erosion Control
  • Infrastructure Inspections
  • GIS Mapping
  • Water and Sewer Utility Operations
  • Wastewater Treatment
Within the jurisdiction of the Town, these Standard Specifications and Standard Details are to be utilized as minimum standards for all utility construction.